Complaints Data

Annexure- B

Formats for investors complaints data to be disclosed monthly by RAs on their website/mobile application:

Data for the month ending September 2024

Sr. No.Received fromPending at the end of last monthReceivedResolved*Total Pending #Pending complaints> 3monthsAverage Resolution time^ (in days)
1Directly from Investors000000
2SEBI (SCORES)000000
3Other Sources (if any)000000
 Grand Total000000

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Trend of monthly disposal of complaints

Sr. No.MonthCarried forward from previous monthReceivedResolved*Pending#
1December, 20230000
2January, 20240000
3February, 20240000
4March, 20240000
5April, 20240000
6May, 20240000
7June, 20240000
8July, 20240000
9August, 20240000
10September, 20240000
11October, 20240000
12November, 20240000
 Grand Total0000

*Inclusive of complaints of previous months resolved in the current month.

#Inclusive of complaints pending as on the last day of the month.

Trend of annual disposal of complaints

Sr. No.YearCarried forward from previous yearReceivedResolved*Pending#
12021-20220000
2  2022-20230000
32023-20240000
 Grand Total0000

*Inclusive of complaints of previous years resolved in the current year.

#Inclusive of complaints pending as on the last day of the year.